Remote monitoring and management (RMM) is software that lets an internal IT team or a managed service provider (MSP) monitor and administer computers, servers and networks from a distance: checking device health, deploying patches and providing support without an on-site visit. For example, it can flag a nearly full disk at a branch office and fix it remotely.
Go deeper on the TecnetBlog: What Is IT Monitoring?
RMM software, RMM tools, remote monitoring, MSP tools, remote device management