NEO answers the most common questions
Managed cybersecurity services mean that a specialized provider (an MSSP) chooses and runs a company's security tools, from the firewall, endpoint protection and email to mobile devices, identities, data and dark web monitoring, so the company doesn't need its own security team.
An MSSP (managed security service provider) is a company that runs security for other companies: it manages their security tools and monitors their systems around the clock, including incident response.
Your company gets enterprise-grade protection without building its own team. TecnetOne is an ISO 27001-certified MSSP headquartered in Mexico, with 8+ years protecting companies and serving clients in the United States and Latin America.
An in-house team means hiring and keeping specialists across several disciplines. With an MSSP you get a full team from day one that implements and runs each tool, at a predictable cost per module. Many companies combine both: their IT team focuses on the business while we run security.
Traditional antivirus blocks known malicious files. EDR (endpoint detection and response) also watches device behavior to detect and contain attacks that antivirus doesn't recognize.
XDR (extended detection and response) goes a step further and correlates signals from email, identities, network and cloud in a single console.
The next-generation anti-malware we run combines prevention (EPP) with detection and response (EDR and XDR).
DLP (data loss prevention) is the technology that stops confidential information from leaving your company through unauthorized channels such as email, USB drives or the cloud. We define with you which data is critical and configure the tool to enforce that policy.
It includes a scan of the agreed scope (IPs, domains or web applications), a technical report prioritized by how serious each finding is for your business, and a results session. It doesn't include exploiting the findings; for that, there's our penetration testing service.
We integrate and run every license we sell. Each category includes implementation, configuration and a certified engineer who operates it, with support in English and Spanish included in the price. And we work under an ISO 27001-certified management system.
