Frequently asked questions
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Yes. From our offices in Querétaro and Mexico City we serve companies in the United States and Latin America remotely, and on site when the project calls for it. Implementation, support and follow-up work the same wherever your operation is.
Our security monitoring runs 24/7. Support for US customers has extended hours that cover US time zones.
Use the red "Report an incident" button in the site menu. It opens a short form that goes to our incident response team. You can also see how we respond on our incident response page.
Yes. Mention it in the "What are you interested in?" field of the form and a specialist will schedule a demo tailored to your operation. We can also cover other solutions in the session, such as Microsoft 365, AWS or Azure.
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Yes. The first review of what you already have is free and comes with no commitment. We use it to recommend only what makes sense for your business.