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Backup

A backup is a copy of your company's data and systems stored somewhere else so you can restore them if the original is lost, damaged or encrypted by ransomware. A good practice is the 3-2-1 rule: three copies, on two different types of media, with one of them offsite or in the cloud.

How TecnetOne handles it: TecnetProtect Backup

data backup, 3-2-1 rule, cloud backup, immutable backup, backup copy

Related terms

SLA (service level agreement)

An SLA (service level agreement) is the part of a contract in which a provider commits to measurable targets: availability, response time, resolution time and penalties if it misses them. For example, an SLA can state that a critical incident is handled in under 15 minutes, 24 hours a day.

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RTO and RPO

RTO and RPO are the two numbers that define a recovery plan. RTO (recovery time objective) is the maximum time a system can be down before it hurts the business. RPO (recovery point objective) is the maximum amount of data you accept losing, measured in time since the last copy.

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MTTD, MTTA and MTTR

MTTD, MTTA and MTTR are the three core incident response metrics. MTTD is the mean time to detect a problem; MTTA, the mean time until someone acknowledges it and starts working on it; MTTR, the mean time to resolve it. The lower they are, the less impact each incident has.

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