TecnetSOC vs. CrowdStrike

With CrowdStrike, email security and backup come from other vendors, and its risk-based patching is still announced as coming soon. With TecnetSOC, the SOC handles patching, email protection is included, and you can add immutable backup and disaster recovery with TecnetProtect.

Before you compareCrowdStrike is a device protection platform (EDR/XDR) that is purchased in bundles and modules; with Falcon Complete, its managed service at an additional cost, its analysts monitor and respond 24/7. Email security, backup, and network detection come from other vendors integrated with Falcon. Here we compare the platform, Falcon Complete, and its own modules with what TecnetSOC includes, capability by capability.
What sets us apart

Differences you notice day to day

01

Patching stays on your side

With CrowdStrike

Exposure Management prioritizes vulnerabilities, but risk-based patching in Falcon for IT is still marked as coming soon, and Falcon Complete doesn't publish that its team installs patches.

With TecnetSOC

The SOC patches based on real-world exploitation (KEV and EPSS), with target timelines by severity, validates in a pilot group, and considers it closed only when the scanner confirms.

02

Another vendor protects your email

With CrowdStrike

There is no email security of its own: Next-Gen SIEM analyzes signals from other vendors' email products, such as Abnormal, Mimecast, or Proofpoint.

With TecnetSOC

Protection against spam, phishing, malware, and impersonation (BEC) is part of the same service, with self-service quarantine.

03

Backup comes from a partner

With CrowdStrike

Backup isn't part of its portfolio: its partnership with Rubrik adds that vendor's backup and restore to Falcon's detection.

With TecnetSOC

You can add TecnetProtect (at an additional cost): backup in an immutable vault per customer and disaster recovery with drills and measured RTO.

04

Monitoring your internal network, with another vendor's sensors

With CrowdStrike

Intrusion and threat detection on the internal network (IDS, NDR) comes from other vendors' sensors, such as Corelight, integrated into Next-Gen SIEM.

With TecnetSOC

Internal network detection (NDR) and IDS/IPS are included in the most complete offering, with a sensor on a mirror port.

05

Compliance: tools, not a solution

With CrowdStrike

Its own compliance page states that its products and services are not compliance solutions, but tools that support your program.

With TecnetSOC

You get monthly evidence for auditors and insurers and, with TecnetGRC (at an additional cost), you prepare for ISO 27001, SOC 2, PCI DSS, and Mexican regulations.

06

No published analysts in LATAM

With CrowdStrike

Falcon Complete doesn't publish where its analysts are located or what language they work in; the Spanish-language support it announced is provided by authorized distributors in Europe.

With TecnetSOC

We operate in LATAM, the US, and Europe, with analysts in your time zone and support in native Spanish.

Capability by capability

TecnetSOC and CrowdStrike, side by side

20 of the 50 capabilities: where we match CrowdStrike and where we differ the most. Want to see all 50? Download the full comparison.

✓ Offers it◐ Partial, limited, or requires another contract? No public evidence
TecnetSOC vs. CrowdStrike
CapabilityTecnetSOCCrowdStrike
24/7 security operations center (SOC) with human analysts
✓
✓
AI agents that investigate and filter alerts before passing them to an analyst
✓
✓
Continuous monitoring and event correlation (SIEM), aligned with MITRE ATT&CK (a reference framework of attack techniques)
✓
✓
Unified asset and software inventory
✓
✓
24/7 contact with support or security staff
✓
✓
Fast start with a software agent: your devices' activity, visible within hours
✓
Typical: 2 to 4 hours
✓
Independent certification of operations (ISO 27001 or SOC 2 Type II)
✓
ISO/IEC 27001:2022
✓
Response with device isolation and IP address blocking
✓
✓
Incident response with root cause analysis
✓
✓
Human Gate: a person approves every critical action before it runs
✓
◐
Operations in LATAM, the US, and Europe, with analysts in your time zone
✓
◐
Analysts, support, and portal in native Spanish
✓
◐
Leadership reports in Spanish and in business language
✓
◐
Automated weekly, monthly, quarterly, and annual reports
✓
◐
Web filtering on the device
✓
◐
Intrusion detection (IDS/IPS)
✓
◐
Threat detection on the internal network (NDR)
✓
◐
Incident management with a case log and response time measured per case
✓
◐
Published notification and investigation start times by severity
✓
Critical: 30 min (target)
?
Executive summary every morning: what happened in the last 24 hours
✓
07:30
?
PDF

Download the full comparison (PDF)

All 50 capabilities of TecnetSOC and CrowdStrike, side by side, with the source for every data point.

Neo, TecnetOne assistant

Frequently asked questions

Neo, TecnetOne's assistant, answers what we are asked most about CrowdStrike. Public information reviewed as of October 13, 2026.

CrowdStrike is a device protection platform (EDR/XDR, threat detection and response on every device and across the rest of your environment) that is purchased in bundles and modules; with Falcon Complete, its managed service at an additional cost, its analysts monitor and respond 24/7. Email security, backup, and network detection come from other vendors integrated with Falcon. TecnetSOC is an agentic SOC (security operations center) that runs your security for you: its team patches, email protection is included, and you can add immutable backup and disaster recovery with TecnetProtect, at an additional cost.

CrowdStrike makes sense if you want a single vendor's platform with its own modules to protect devices, identities, and the cloud, with Falcon Complete operating 24/7 with AI agents whose decisions are validated by its experts, and ISO/IEC 27001:2022 certified operations with a SOC 2 Type 2 report. It also offers pentesting (penetration testing), monitoring of what your company exposes on the internet, and alerts for domains that imitate your brand. TecnetSOC makes sense if you want a single service that also installs your patches, includes email protection and detection on your internal network, and supports you in native Spanish with analysts in your time zone. On the same list of 50 capabilities, TecnetSOC's most complete offering covers all 50, and CrowdStrike covers 18 fully and 19 partially.

As of October 13, 2026, we did not find a list price for CrowdStrike; what it does publish is how it charges: per device, with bundles that stack (Go, Pro, and Enterprise), while Falcon Complete, its managed service, and its modules are priced by quote. It offers a 15-day free trial of the platform, with no published trial of Falcon Complete, and we found no public evidence of a permanent free plan. TecnetSOC charges per device with plans that stack, its Visibility plan is free for up to 10 devices, and the Response plan can be tried for 30 days in your environment.

CrowdStrike has a website in Spanish, but for Falcon Complete, its managed service, it doesn't publish what language its analysts work in, and the Spanish-language support it announced is provided by authorized distributors in Europe. It also doesn't document reports in Spanish, and its AI assistant, Charlotte AI, doesn't publish what languages it works in. TecnetSOC operates in LATAM, the US, and Europe, with analysts in your time zone, native Spanish, and multilingual support.

If you are looking for a service with operations in your region and support in your language, TecnetSOC is an agentic SOC (security operations center) with operations in LATAM, the US, and Europe, analysts in your time zone, and support in native Spanish. CrowdStrike operates with global 24/7 teams, but it doesn't publish where its analysts are located or any operations in LATAM. Other tools we compare against the same list of 50 capabilities are ManageEngine, FortiSIEM, FortiSOAR, Atera, Action1, Automox, ConnectSecure, Vicarius, Sophos, Trend Micro, SentinelOne, and Wazuh; confirm coverage in your country with each one.

CrowdStrike publishes only one-click emergency Windows patching: its risk-based patching in Falcon for IT is still marked as coming soon, and we found no public evidence that its team installs the patches for you. Its Exposure Management module prioritizes vulnerabilities, and ring-based deployment to test patches gradually is also announced as an upcoming feature. With TecnetSOC, the team patches based on what is already being exploited in the real world, tests in a pilot group, targets 48 hours for critical patches, and considers a vulnerability closed only when the scanner confirms it, subject to your maintenance windows.

CrowdStrike doesn't document case-by-case approval: Falcon Complete, its managed service, acts on your behalf within the countermeasures you agree on with them at the start. Its response actions include device network containment and IP address restriction, and its experts validate the decisions of its AI agents. With TecnetSOC, a person approves every critical action before it runs (Human Gate), and device isolation and IP address blocking are part of the response.

CrowdStrike has no email security or backup of its own: its Next-Gen SIEM (a system that collects and correlates security logs) analyzes signals from other vendors' email products, such as Abnormal, Mimecast, or Proofpoint, and backup and restore come through its partnership with Rubrik. Disaster recovery with drills isn't part of its published portfolio either. With TecnetSOC, protection against spam, phishing, malware, and impersonation (BEC, email fraud that poses as someone you trust) is included, and you can add TecnetProtect (at an additional cost) for backup in an immutable vault and disaster recovery with drills and measured RTO (recovery time objective).

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Next step

See it in your own operations

Try it in a real environment, without changing what already works for you.

  1. How the Response trial works
  2. 1You install a single agentTypical: 2 to 4 hours to see your devices' activity
  3. 2You get the executive summary every morningWhat happened in the last 24 hours, in business language
  4. 3You decide with data from your environmentAt the end of the 30-day trial

Informational comparison prepared by TecnetOne with public information reviewed as of October 13, 2026: same list of 50 capabilities and same criteria for TecnetSOC and CrowdStrike, with the source for every data point. Full methodology and sources in the PDF.

Third-party names and trademarks belong to their respective owners and are used only to identify them. See outdated or inaccurate information? Write to us and we'll correct it.

Main sources

Official CrowdStrike websites reviewed as of October 13, 2026. Every source for each data point is in the PDF.