TecnetSOC vs. Wazuh

Wazuh makes sense if you have your own security team that wants to control its SIEM: the open source version charges no license fee, doesn't limit the number of devices, and is installed on your own infrastructure. It also offers Wazuh Cloud, which states SOC 2 and PCI DSS, and a partner program with a multi-tenant console. TecnetSOC makes sense if you prefer that someone else run security for you: it includes 24/7 analysts in Spanish, investigation with AI agents, human approval of every critical action, and operated patching. On the same list of 50 capabilities, TecnetSOC's most complete offering covers all 50, and Wazuh covers 6 fully and 15 partially.

Wazuh's open source platform is free, with no license cost or device limit, but you provide and maintain the servers and the storage. As a reference, its guide estimates 200 GB of storage for every 90 days of alerts with up to 100 devices, and the space grows with each device. Wazuh Cloud is charged by agent tiers (100, 250, or 500), with pricing published by the vendor, and it has a 14-day trial (21 if you come through a partner). TecnetSOC charges per device with plans that stack, is free for up to 10 devices with Visibility, and the Response plan can be tried for 30 days.

Wazuh doesn't publish support or analysts in Spanish, and its PDF reports and those from its AI Analyst are in English. Its professional support is technical: the Standard plan provides 8x5 service, and Premium is 24/7 only for critical issues, with 4 hours as the response time for critical ones. With TecnetSOC, TecnetOne analysts operate 24/7 in your time zone and in Spanish, and for a critical incident they notify you and start the investigation within 30 minutes, as a target.

If what you want is for someone to run security for you instead of installing a tool, TecnetSOC is an agentic SOC with operations in LATAM, the US, and Europe, analysts in your time zone, and support in native Spanish. Wazuh has no security operations of its own; its support is global, not from LATAM. Other tools we compare against the same list of 50 capabilities are ManageEngine, FortiSIEM, FortiSOAR, Atera, Action1, Automox, ConnectSecure, Vicarius, Sophos, Trend Micro, CrowdStrike, and SentinelOne; confirm coverage in your country with each one.

No, Wazuh doesn't offer a SOC or MDR (managed detection and response): your team reviews every alert, tunes rules, and decides the response, at 3 a.m. too. It also has no AI agents that filter every alert; its AI Analyst, available only in Wazuh Cloud, generates periodic reports. With TecnetSOC, every alert arrives already investigated by AI agents, and TecnetOne analysts run the 24/7 shift.

Wazuh can block IP addresses automatically, but isolating a device requires writing your own script. Its Active Response feature fires on its own when a rule is triggered, without a human approval step. With TecnetSOC, a person approves every critical action before it runs (Human Gate), and isolation and IP blocking are part of the response.

No, Wazuh detects vulnerabilities by CVE (the public identifier for each flaw) with their severity, but it doesn't apply patches; installing them, testing them, and scheduling windows is left to your team or to another tool. It does mark Windows flaws as resolved when it detects the patch that fixes them. With TecnetSOC, the team patches based on what is already being exploited in the real world, validates in a pilot group, and closes only when the scanner confirms the fix, subject to your maintenance windows.