With Vicarius, your team builds groups, rules, and reports, is accountable for timelines, and needs its own EDR and SIEM; no one from the vendor watches your environment. TecnetSOC is a service: the SOC patches, with critical patches in 48 hours as a target.
You buy a platform: your team creates groups, reports, and automations for each customer, based on its requirements and service level agreements (SLAs), and maintains them.
You purchase a service: TecnetOne's own analysts operate 24/7, and the SOC carries out patching, not your team.
There are no vendor analysts watching your environment: it's remediation software, and its team steps in after the incident to recover and harden.
Analysts in your time zone operate 24/7; for critical incidents, notification and investigation start within 30 minutes, as a target.
You need your own EDR and your own SIEM: the platform takes their signals without replacing either one, and each is licensed and operated separately.
The most complete plan includes EDR/XDR on every device and SIEM with MITRE ATT&CK correlation, operated by the SOC.
You choose to patch on demand, by window, or by rule; the vendor doesn't publish installation timelines, and meeting them depends on your team.
The SOC applies patches with written targets: critical in 48 h, important in 7 days, routine in 30 days, within your windows.
You cover vulnerabilities and patches; email, phishing, identities, the internal network, and the external attack surface are left out, and each one requires another product and another console.
The most complete plan adds email security, phishing simulations, identity, NDR, and external attack surface in one service.
Remediation is mapped to frameworks such as NIST, CIS, and ISO 27001; CNBV, LFPDPPP, or NOM-024 don't appear, and it isn't presented as a GRC platform.
The TecnetGRC add-on (at an additional cost, purchased per standard) covers ISO 27001, SOC 2, PCI DSS, CNBV, LFPDPPP, and NOM-024 with an auditor portal.
20 of the 50 capabilities: where we match Vicarius and where we differ the most. Want to see all 50? Download the full comparison.
| Capability | TecnetSOC | Vicarius |
|---|---|---|
| Independent certification of operations (ISO 27001 or SOC 2 Type II) | ✓ ISO/IEC 27001:2022 |
✓ |
| Unified asset and software inventory | ✓ |
✓ |
| Vulnerabilities prioritized by severity and likelihood of exploitation (CVSS, EPSS) | ✓ |
✓ |
| Priority for flaws already being exploited (CISA KEV catalog) | ✓ |
✓ |
| Fast start with a software agent: your devices' activity, visible within hours | ✓ Typical: 2 to 4 hours |
◐ |
| 24/7 contact with support or security staff | ✓ |
? |
| Published notification and investigation start times by severity | ✓ Critical: 30 min (target) |
● |
| Operations in LATAM, the US, and Europe, with analysts in your time zone | ✓ |
● |
| Executive summary every morning: what happened in the last 24 hours | ✓ 07:30 |
● |
| Incident response with root cause analysis | ✓ |
● |
| AI agents that investigate and filter alerts before passing them to an analyst | ✓ |
✕ |
| Human Gate: a person approves every critical action before it runs | ✓ |
✕ |
| AI investigation assistant in the portal that cites its sources | ✓ Neo |
✕ |
| Analysts, support, and portal in native Spanish | ✓ |
✕ |
| Leadership reports in Spanish and in business language | ✓ |
✕ |
| Continuous monitoring and event correlation (SIEM), aligned with MITRE ATT&CK (a reference framework of attack techniques) | ✓ |
✕ |
| Web filtering on the device | ✓ |
✕ |
| Intrusion detection (IDS/IPS) | ✓ |
✕ |
| Incident management with a case log and response time measured per case | ✓ |
✕ |
| Response with device isolation and IP address blocking | ✓ |
✕ |
All 50 capabilities of TecnetSOC and Vicarius, side by side, with the source for every data point.
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Neo, TecnetOne's assistant, answers what we are asked most about Vicarius. Public information reviewed as of September 29, 2026.
Vicarius is a vulnerability remediation tool that your team operates; it is not a managed SOC (security operations center) service. With its vRx platform, your team creates and maintains groups, reports, and automations, and it needs its own EDR (advanced protection on every device) and its own SIEM (a system that collects and correlates security logs). TecnetSOC is a service: TecnetOne's own analysts operate 24/7, and its team carries out patching, not yours.
Vicarius makes sense if your IT team wants to control its own remediation: it prioritizes vulnerabilities with vScore, which combines severity, likelihood of exploitation, CISA's catalog of flaws already exploited, and device context, patches the operating system and third-party applications with vPatch, and revalidates each fix to confirm the vulnerability is gone. Its operations state SOC 2 Type II. TecnetSOC makes sense if you prefer that someone else run security for you: it includes 24/7 analysts, advanced protection on every device, security log correlation, and patching with target timelines within your maintenance windows. On the same list of 50 capabilities, TecnetSOC's most complete offering covers all 50, and Vicarius covers 7 fully and 6 partially.
As of September 29, 2026, we did not find a list price for Vicarius; what it does publish is that it charges per asset, with custom quotes, and it doesn't publish plans that stack. TecnetSOC charges per device with plans that stack, its Visibility plan is free for up to 10 devices, and the Response plan can be tried for 30 days in your environment.
No, Vicarius's support and materials are in English, and its dashboards are technical and in English, not business reports in Spanish. There is also no public evidence that it has 24/7 support. With TecnetSOC, analysts in your time zone operate 24/7 in native Spanish and, for a critical incident, notify you and start the investigation within 30 minutes, as a target.
If what you want is for someone to run security for you instead of installing a tool, TecnetSOC is an agentic SOC (security operations center) with operations in LATAM, the US, and Europe, analysts in your time zone, and support in native Spanish. Vicarius shows no operations or focus in LATAM. Other vendors we compare against the same list of 50 capabilities are ManageEngine, FortiSIEM, FortiSOAR, Atera, Action1, Automox, ConnectSecure, Sophos, Trend Micro, CrowdStrike, SentinelOne, and Wazuh; confirm coverage in your country with each one.
No, Vicarius is remediation software that your team or your IT provider operates; it is not a SOC (security operations center) or an MDR (managed detection and response). Its team steps in after an incident, to recover and harden, and the platform doesn't isolate devices or block IP addresses. With TecnetSOC, analysts in your time zone operate 24/7 and, for a critical incident, notify you and start the investigation within 30 minutes, as a target.
Vicarius doesn't fully protect your devices against malware: its vShield module provides in-memory protection against vulnerability exploitation, but it is not EDR (advanced protection on every device) or anti-malware. To detect attacks, you need your own EDR and your own SIEM (a system that collects and correlates security logs); the platform takes their signals without replacing either one. In TecnetSOC's most complete offering, EDR/XDR protection on every device and SIEM aligned with MITRE ATT&CK (the reference framework of attack techniques) are included and run by its team.
No, Vicarius maps remediation to frameworks such as NIST, CIS, and ISO 27001, but the rules of the CNBV (Mexico's National Banking and Securities Commission), the LFPDPPP (the personal data protection law), and NOM-024 are not included, and it doesn't present itself as a compliance platform. Its vComply module generates reports for frameworks such as CIS and PCI DSS, with no comprehensive monthly evidence. TecnetSOC offers the TecnetGRC add-on, at an additional cost and purchased per standard, which covers ISO 27001, SOC 2, PCI DSS, CNBV, LFPDPPP, and NOM-024 with a portal for your auditor; it is readiness and evidence, not certification.
Sophos combines its protection products with its MDR service.
Trend Micro (TrendAI) offers a security platform with an MDR service.
CrowdStrike is a device protection platform (EDR/XDR) that is purchased in bundles and modules.
SentinelOne is a device protection platform (EDR/XDR) purchased in bundles and modules.
Wazuh is an open SIEM and XDR platform that your team installs and operates.

ManageEngine is a suite of IT management and security tools that your team installs and operates.
FortiSIEM is a SIEM platform that your team installs, configures, and monitors.
FortiSOAR is a security orchestration, automation, and response platform: it doesn't detect threats on its own, and it isn't a managed SOC service.

Atera is an IT management platform (RMM and help desk).
Action1 is a patching and vulnerability tool that your team configures.
Automox is a patch automation tool that your team configures.
ConnectSecure is a vulnerability scanning and compliance tool for IT providers.

Arctic Wolf is a managed SOC service, like TecnetSOC.
Huntress is a managed SOC service sold through IT providers, with modules that are purchased separately.
eSentire is a managed SOC service, like TecnetSOC.

Expel is a managed SOC service that works on top of the security tools you already have.

Heimdal is a security platform with a SOC service.
Blackpoint is a managed SOC service sold through IT providers.

Cyrebro is a SOC service that connects to the tools you already have.

Acronis is a protection and backup platform sold through IT providers (MSPs).
You install a single agent, see your devices' activity within hours, and our analysts operate 24/7 in your language.
Informational comparison prepared by TecnetOne with public information reviewed as of September 29, 2026: same list of 50 capabilities and same criteria for TecnetSOC and Vicarius, with the source for every data point. Full methodology and sources in the PDF.
Third-party names and trademarks belong to their respective owners and are used only to identify them. See outdated or inaccurate information? Write to us and we'll correct it.
Official Vicarius websites reviewed as of September 29, 2026. Every source for each data point is in the PDF.