TecnetSOC vs. Automox

Automox makes sense if your IT team wants to automate patching on its own and already has RMM (remote monitoring and management) and backup separately, which is the profile the vendor itself names for its product. It runs only in the cloud with a lightweight agent, tests patches in pilot groups using rings, and its official website lists SOC 2 and CSA STAR. TecnetSOC makes sense if you prefer that someone else run security for you: its team patches with target timelines, detects attacks, monitors 24/7, and supports you in Spanish. On the same list of 50 capabilities, TecnetSOC's most complete offering covers all 50, and Automox covers 6 fully and 7 partially.

As of September 29, 2026, we did not find a list price for Automox; what it does publish is how it charges: per device, with three plans that stack (Patch OS, Essentials, and Enterprise), and the Preferred and Turnkey support tiers come at an extra cost. It offers a trial of the full platform, but it doesn't publish how long it lasts, and it has no free plan: if you cancel, only free monitoring remains, with no management. TecnetSOC charges per device with plans that stack, its Visibility plan is free for up to 10 devices, and the Response plan can be tried for 30 days in your environment.

No, Automox's support is in English, and in Latin America it serves customers only through resellers. Its standard support lets you open tickets at any time, up to 5 per month, but service is Monday through Friday, from 6 a.m. to 6 p.m. Mountain Time (US). TecnetSOC has a 24/7 help desk and analysts in your time zone, with native Spanish and multilingual support.

If what you want is for someone to run security for you instead of configuring a tool, TecnetSOC is an agentic SOC (security operations center) with operations in LATAM, the US, and Europe, analysts in your time zone, and support in native Spanish. Automox has no operations in LATAM and serves the region only through resellers. Other vendors we compare against the same list of 50 capabilities are ManageEngine, FortiSIEM, FortiSOAR, Atera, Action1, ConnectSecure, Vicarius, Sophos, Trend Micro, CrowdStrike, SentinelOne, and Wazuh; confirm coverage in your country with each one.

No, Automox doesn't scan for vulnerabilities: it imports findings from other vendors' scanners, such as CrowdStrike, Tenable, Qualys, or Rapid7, and with its Vulnerability Sync feature it turns them into remediation tasks you can approve. Because it has no scanner of its own, it reports patch status but doesn't confirm that the vulnerability is gone. With TecnetSOC, the team prioritizes based on what is already being exploited in the real world and considers a vulnerability closed only when the scanner confirms the fix.

Automox doesn't detect attacks: it doesn't include EDR/XDR (advanced protection on every device) or SIEM (a system that collects and correlates security logs), and it presents itself as a complement to CrowdStrike. It integrates with CrowdStrike and SentinelOne to protect devices and with Splunk for SIEM; those products, and whoever monitors them, are purchased separately. It also doesn't isolate devices on its own: it can only do so with scripts your team writes. In TecnetSOC's most complete offering, EDR/XDR, SIEM aligned with MITRE ATT&CK (the reference framework of attack techniques), and its own analysts who monitor 24/7 are included.

No, Automox automates patching, but the decisions and day-to-day operation are left to your team, even with its Turnkey Results program, in which Automox configures and you approve. It doesn't publish patching timelines: meeting them is the customer's responsibility. With TecnetSOC, the team runs patching, tests it in a pilot group, and targets installing critical patches in 48 hours and important ones in 7 days, subject to your maintenance windows.