TecnetSOC vs. FortiSOAR

FortiSOAR makes sense if you already have your own security team, with its detection tools, and you want to automate its work: it comes with 19 AI agents, automatic triage that closes routine alerts and groups priority ones, and configurable workflows in which a person steps in before acting. It also offers full case management with a war room and a forensic log, and a multi-tenant, white-label edition for managed security service providers. TecnetSOC makes sense if you prefer that someone else run security for you: it includes the complete platform, 24/7 analysts in Spanish, and human approval of every critical action, with no servers to maintain. On the same list of 50 capabilities, TecnetSOC's most complete offering covers all 50, and FortiSOAR covers 6 fully and 12 partially.

As of September 29, 2026, we did not find a list price for FortiSOAR; what it does publish is how it charges: by edition (Starter, Enterprise, or multi-tenant), by nodes, and by concurrent users, with 2 included, as a subscription or through Fortinet's FortiFlex program. It includes 5 million AI tokens per month, and additional token packs, onboarding services, and the tools it coordinates are paid separately; it has a trial license with no expiration, limited to 2 users and 1,000 actions per day. TecnetSOC charges per device with plans that stack, its Visibility plan is free for up to 10 devices, and the Response plan can be tried for 30 days in your environment.

FortiSOAR has phone support in Spanish through FortiCare, Fortinet's support, which publishes service in English and Spanish; that support doesn't include security analysts. Its dashboards and reports are configurable, but we found no public evidence of executive reports in Spanish. With TecnetSOC, TecnetOne's own analysts run your security 24/7, in your time zone and in native Spanish, and every morning at 7:30 a.m. you get an executive summary in business language.

If what you want is for someone to run security for you instead of automating the response yourself, TecnetSOC is an agentic SOC (security operations center) with operations in LATAM, the US, and Europe, analysts in your time zone, and support in native Spanish. FortiSOAR is software that your team operates, and Fortinet's 24/7 SOC, FortiGuard SOCaaS, is purchased separately and operates from North America, Europe, the Middle East and Africa, and Asia-Pacific. Other tools we compare against the same list of 50 capabilities are ManageEngine, FortiSIEM, Atera, Action1, Automox, ConnectSecure, Vicarius, Sophos, Trend Micro, CrowdStrike, SentinelOne, and Wazuh; confirm coverage in your country with each one.

Yes, FortiSOAR's agentic AI includes 5 million tokens (units of AI usage) per month per instance, which according to Fortinet is enough for about 60 investigations; for more, you buy additional token packs. That AI powers 19 agents and automatic triage that closes routine alerts, within a platform your team operates. With TecnetSOC, AI agents investigate, correlate, and enrich every alert, and a person approves every critical action before it runs.

No, FortiSOAR doesn't come with provider response times: it measures your own team's service agreements (SLA). If you want Fortinet to notify you, its separate FortiGuard SOCaaS service publishes notifications within 15 minutes. With TecnetSOC, for a critical incident, TecnetOne analysts notify you and start the investigation within 30 minutes, as a target for notification and investigation start, not for resolution.

Getting started with FortiSOAR requires sizing nodes, integrating connectors, and purchasing onboarding services: Fortinet separately offers Quick-Start, defined-scope projects billed by the day, or a Resident Engineer for 6 to 12 months. If you host it yourself, you install and maintain RHEL or Rocky Linux servers starting at 8 virtual processors (vCPU) and 24 GB of RAM, or you choose its hosted cloud, which your team still operates. With TecnetSOC, you install one agent, see activity in 2 to 4 hours, and are up and running in less than 7 days, with no implementation project.