TecnetSOC vs. Acronis

Acronis is a fit if you work with an IT provider and want backup and protection in a single platform: it backs up servers, virtual machines, and Microsoft 365, keeps immutable copies isolated per customer, and runs automated monthly tests of its disaster recovery. Its MDR (managed detection and response) publishes an average of 15 minutes to start investigating high and critical alerts, and its Trust Center states ISO/IEC 27000 series, SOC 2, and PCI DSS certifications. TecnetSOC is a fit if you want a single service that also monitors your internal network with IDS/IPS (intrusion detection and prevention) and NDR (network threat detection), supports you in Spanish, and can be purchased directly; with TecnetSOC, backup is an add-on at an additional cost. On the same list of 50 capabilities, TecnetSOC's most complete offering covers all 50, and Acronis's covers 18 fully and 19 partially.

As of September 29, 2026, we did not find a list price for Acronis; what it does publish is how it charges: per workload, per user, or per GB depending on the service, or by package, always through a service provider and with a monthly minimum commitment. The 24/7 MDR (managed detection and response) and security awareness are billed separately from the platform, and your provider decides whether to purchase them; its essential security features come at no cost, but within a contract with a minimum commitment, and it offers a 30-day free trial. TecnetSOC charges per device with plans that stack, its Visibility plan is free for up to 10 devices, and the Response plan can be tried for 30 days in your environment.

No, Acronis's official support is available only in English and only to your IT provider, although its platform portal is available in 26 languages. We also found no public evidence that its Executive Summary report for the customer is written in Spanish. With TecnetSOC, operations and the 24/7 help desk are in native Spanish, with multilingual support and analysts in your time zone.

TecnetSOC is an alternative to Acronis with operations in LATAM, the US, and Europe, analysts in your time zone, and support in native Spanish, available directly or through your IT provider. We found no evidence of an Acronis SOC (security operations center) in LATAM, and the managed security service provider partners it cites are in the United Kingdom, Australia, Asia, and Europe. Other managed SOC services we compare against the same list of 50 capabilities are Arctic Wolf, Huntress, eSentire, Expel, Heimdal, Blackpoint, and Cyrebro; confirm coverage in your country with each one.

No, with Acronis the 24/7 contact is in English and only for your IT provider; you, as the end customer, have no direct channel with the vendor. Its SOC (security operations center) notifies, calls, and requests approvals from the contacts your provider registers, and they are the ones who receive the monthly report. With TecnetSOC, you purchase it directly or through your provider, and every morning at 7:30 a.m. you get an executive summary in business language.

Acronis's SOC (security operations center) can apply patches only in the Advanced tier of its MDR (managed detection and response) and with an RMM (remote monitoring and management) license; in the Standard tier, it recommends and your IT provider remediates, including rolling back changes. Acronis doesn't publish patching times, although its tool can approve patches automatically after they install successfully on test devices. With TecnetSOC, the TecnetOne team carries out response and patching, with RMM in the most complete offering, targets 48 hours for critical patches, and a person approves every critical action; patching follows your maintenance windows.

Acronis's SOC (security operations center) isolates and quarantines the affected devices, and it asks your IT provider for approval only when it involves the devices the provider marked as critical; the rest are isolated without prior approval. We found no public evidence that it blocks IP addresses as a response action. With TecnetSOC, a person approves every critical action before it runs (Human Gate), and device isolation and IP address blocking are part of the response.